my account
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HOW DO I CONTACT CUSTOMER SUPPORT?
our Mission Control Team is available MONDAY to FRIDAY, 9 AM - 5 PM eastern standard time. you can reach us by emaili...
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HOW DO I SIGN UP FOR A MOONCAT ACCOUNT?
signing up is easy. visit us here, enter your email address, create a password. you’ll then be sent an activation ema...
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HOW DO I CHANGE MY PASSWORD?
you can reset your password by entering your email address here and clicking ‘FORGOT PASSWORD?’ we'll then email you...
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HOW DO I FIND OUT ABOUT A NEW LAUNCH OR RESTOCK?
sign up for emails and texts and follow us on social to be the first to know about new launches and restocks, and, yo...
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I’M HAVING DIFFICULTY ON YOUR WEBSITE.
we’re so sorry to hear that our website is giving you trouble. we’d be happy to help. please reach out to support@moo...
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THE MISFITS CLUB FAQ
i already followed you on ig/twitter/fb - why do i have to follow you again? if you’ve already followed us...
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HOW DOES YOUR LOYALTY PROGRAM WORK?
get rewarded for all your purchases when you join THE MISFITS CLUB. sign up for free and you’ll earn points towards f...