my account

  • HOW DO I CONTACT CUSTOMER SUPPORT?

    our Mission Control Team is available MONDAY to FRIDAY, 9 AM - 5 PM eastern standard time. you can reach us via our w...

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  • THE MISFITS CLUB FAQ

    can I claim more than one reward per order?yes, you can add multiple rewards per order. do I need to pay shipping ...

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  • HOW DOES YOUR LOYALTY PROGRAM WORK?

    get rewarded for all your purchases when you join THE MISFITS CLUB. sign up for free and you’ll earn points towards f...

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  • HOW DO I SIGN UP FOR A MOONCAT ACCOUNT?

    signing up is easy. visit us here, enter your email address, create a password. you’ll then be sent an activation ema...

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  • HOW DO I CHANGE MY PASSWORD?

    you can reset your password by entering your email address here and clicking ‘FORGOT PASSWORD?’ we'll then email  you...

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  • HOW DO I FIND OUT ABOUT A NEW LAUNCH OR RESTOCK?

    sign up for emails and texts and follow us on social to be the first to know about new launches and restocks, and, yo...

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  • I’M HAVING DIFFICULTY ON YOUR WEBSITE.

    we’re so sorry to hear that our website is giving you trouble. we’d be happy to help. please reach out to support@moo...

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