I NEED TO CANCEL MY ORDER. Updated October 25, 2021 18:33 if your order hasn’t shipped yet, feel free to please reach out to email@example.com to request a cancellation. unfortunately, once your order has processed, we won’t be able to cancel it. Was this article helpful? Yes No 3 out of 4 found this helpful Have more questions? Submit a request Related articles CAN I ADD OR REMOVE AN ITEM FROM MY ORDER? CAN I RETURN MY ORDER? CAN I CHANGE THE ADDRESS ON MY ORDER? CAN I BUY A MOONCAT GIFT CARD? HOW DO I CONTACT CUSTOMER SUPPORT?